THANKSGIVING DEADLINE : To ensure delivery by NOV. 26th orders must be placed by end of day NOV. 10th EXCLUSIONS APPLY

Frequently Asked Questions

WHEN WILL MY ORDER SHIP?

In each of our product descriptions you will find one of three of the following production lead times...

Ready to Ship // please allow 1 - 2 business days from date of purchase for production turnaround plus shipping time of 1 - 4 days.

Quick Ship // please allow 5 - 7 business days from date of purchase for production turnaround plus shipping time of 1 - 4 days.

Made to Order // please allow 2 - 3 weeks from date of purchase for production turnaround plus shipping time of 1 - 4 days.

WHAT IS THE CONTENT OF YOUR DOWN/FEATHER INSERTS?

The content of our pillow inserts are 95/5 feather/down.

AM I ABLE TO PURCHASE INSERTS FROM YOU WITHOUT ORDERING PILLOW COVERS?

No, our inserts are sold solely to customers who purchase covers from our online and/or Etsy store so that they may complete their purchase.

WHERE CAN I FIND CARE INSTRUCTIONS?

Please see individual product listing for specific care instructions.

DO YOU TAKE CUSTOM ORDERS?

Yes, if you see something on our site that you would like to customize please email custom@shoplittledesignco.com

DO YOU TAKE COM (CUSTOMERS OWN MATERIAL) ORDERS?

Yes, for all COM orders please email marielle@shoplittledesignco.com and we will send you our COM guide and information regarding our process.

WHAT DOES PRE-ORDER MEAN?

Pre-Ordered simply means the fabric is not currently in stock but more yardage has been ordered and will be available again at a later date. 

WHAT INSERT SIZE DO I NEED?

It is our standard that pillow inserts are to be 2-4 inches larger than the pillow cover, this creates a more full look and gives you the perfect pillow chop. Please see our size chart below for recommended insert sizing ::

Lumbar Pillows ::

12” X 18” cover // 14” X 20” insert

14” X 24” cover // 16” X 26” insert

14” X 30” cover // 16” X 32” insert

14” X 36” cover || 16” X 38” insert 

14” X 48” cover // 16” X 50” insert

15” X 22” cover // 17” X 24” insert

 

Square Pillows :: 

18” X 18” cover // 20” X 20” insert

20” X 20” cover // 22” X 22” insert

22” X 22” cover // 24” X 24” insert

24” X 24” cover // 27” X 27” insert

26” X 26” cover // 30” X 30” insert

DO YOU EVER OFFER DISCOUNTS OR SALES?

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