Due to high order volume, please allow an additional 3–4 business days for order processing before shipment.

Frequently Asked Questions

WHEN WILL MY ORDER SHIP?

Date of purchase + production time(business days) = ship date 

WHAT IS THE CONTENT OF YOUR DOWN/FEATHER INSERTS?

The content of our pillow inserts are 95/5 feather/down.

AM I ABLE TO PURCHASE INSERTS FROM YOU WITHOUT ORDERING PILLOW COVERS?

No, our inserts are sold solely to customers who purchase covers from our online and/or Etsy store so that they may complete their purchase.

WHERE CAN I FIND CARE INSTRUCTIONS?

Please see individual product listing for specific care instructions.

DO YOU TAKE CUSTOM ORDERS?

Yes, please email custom@shoplittledesignco.com with details and our team will get back with you asap!

DO YOU TAKE COM (CUSTOMERS OWN MATERIAL) ORDERS?

Yes, for all COM orders please email custom@shoplittledesignco.com and we will send you our COM guide and information regarding our process.

WHAT DOES PRE-ORDER MEAN?

Pre-Order means the fabric is not currently in stock but more yardage has been ordered and will be available again at a later date. 

WHAT DOES LOW STOCK MEAN?

Low Stock means we have limited yardage in stock. You are still able to place orders however we may reach out if your order is unable to be fulfilled.

WHAT INSERT SIZE DO I NEED?

It is our standard that pillow inserts are to be 2-4 inches larger than the pillow cover, this creates a more full look and gives you the perfect pillow chop. Please see our size chart below for recommended insert sizing ::

Lumbar Pillows ::

12” X 16” cover // 14” X 20” insert

12” X 18” cover // 14” X 20” insert

12” X 18” cover // 14” X 20” insert

14” X 24” cover // 16” X 26” insert

14” X 30” cover // 16” X 32” insert

14” X 36” cover || 16” X 38” insert 

14” X 48” cover // 16” X 50” insert

15” X 22” cover // 17” X 24” insert

20" X 26" cover // 22" X 28" insert

20" X 30" cover // 22" X 32" insert

20" X 36" cover // 22" X 38 insert  

Square Pillows :: 

18” X 18” cover // 20” X 20” insert

20” X 20” cover // 22” X 22” insert

22” X 22” cover // 24” X 24” insert

24” X 24” cover // 27” X 27” insert

26” X 26” cover // 30” X 30” insert

DO YOU EVER OFFER DISCOUNTS OR SALES?

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